Shipping
Shipping policy www.rebellesnacks.com
applicable from 23/11/2022
ARTICLE 1. PURPOSE
The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.
ARTICLE 2. PARTIES
This shipping policy is applicable between REBELLESNACKS, SAS, share capital: 25000 €, registered with the RCS of Paris in France on 25/06/2021, under number Paris B 901 053 934, registered office: 27 Rue du Chemin Vert, 75011 Paris, FR, telephone: +33623822514, email: hello@rebellesnacks.com, intra-community VAT number: FR55901053934, hereinafter "the Publisher" and any person, natural or legal, under private or public law, registered on the Site to purchase a Product, hereinafter "the Customer".
ARTICLE 3. DEFINITIONS
« Customer »: any person, natural or legal, under private or public law, registered on the Site.
« Site Content »: elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.
« The Publisher »: REBELLESNACKS, SAS acting in its capacity as publisher of the Site.
« Internet User »: any person, natural or legal, under private or public law, connecting to the Site.
« Product »: goods of any nature sold on the Site by the Publisher to Customers.
« Site »: website accessible at the URL www.rebellesnacks.com, as well as the sub-sites, mirror sites, portals and URL variations relating thereto.
ARTICLE 4. SCOPE OF APPLICATION
The Site is freely and freely accessible to any Internet User. Browsing the Site implies acceptance by every Internet User of this shipping policy. Simply connecting to the Site, by any means whatsoever, including via a robot or a browser, shall constitute full and unreserved acceptance of this shipping policy. Upon registration on the Site, this acceptance will be confirmed by ticking the corresponding box.
The Internet User thereby acknowledges having fully read and accepted them without reservation.
Ticking the aforementioned box shall be deemed to have the same value as a handwritten signature on the part of the Internet User. The Internet User acknowledges the evidential value of the Publisher's automatic recording systems and, unless they can provide proof to the contrary, waives the right to contest them in the event of a dispute.
This shipping policy applies to relations between the parties to the exclusion of all other conditions, and in particular those of the Internet User.
Acceptance of this shipping policy requires that Internet Users have the legal capacity necessary to do so, or failing that, that they have the authorisation of a guardian or curator if they lack legal capacity, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.
ARTICLE 5. DELIVERY
5.1. Delivery charges
Delivery or collection charges will, in all cases, be indicated to the Customer before any payment and apply only to deliveries made in metropolitan France, including Corsica. For any other delivery location, it will be the Customer's responsibility to contact the customer service.
In the event of delivery of the Product to the Customer in a shop or at a partner location of the Publisher, the associated costs will be specified to the Customer at the time of ordering.
Delivery charges shown on the Site are expressed in euros, inclusive of all taxes.
5.2. Delivery time
Orders are delivered by Chronopost, Colissimo within 3 working days from the date of full receipt of payment by the Publisher.
Certain products or certain order volumes may nonetheless justify a delivery time exceeding 3 working days. This will be expressly indicated to the Customer at the time of order confirmation.
5.3. Damaged parcel
In the event of delivery of a parcel that is manifestly and visibly damaged, it is the Customer's responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new parcel can be prepared and dispatched upon receipt of the damaged parcel in return. In such a case, the delivery times indicated above in these general conditions shall no longer apply.
5.4. Retention of title – transfer of risks
Ownership of the delivered Products is reserved to the Publisher until delivery of the Products to the Customer, notwithstanding any contrary clause, unless the parties have specifically and expressly agreed in writing to exclude this clause.
The Customer bears the risks relating to the Products from the time of ordering. Throughout the duration of the retention of title, the Customer must insure, at their own expense, the Products belonging to the Publisher against any damage that may occur and provide proof thereof to the Publisher upon first request.
ARTICLE 6. FINAL PROVISIONS
6.1. Applicable law
This shipping policy is subject to French law.
6.2. Amendments to this shipping policy
This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is the one in force on the date of their order or connection to this Site, any new connection to the personal account entailing acceptance, where applicable, of the new shipping policy.
6.3. Disputes
By virtue of Order No. 2015-1033 of 20 August 2015, any disputes with a consumer Customer that may arise in the context of the performance of these general conditions and for which a solution could not previously be found amicably between the parties must be submitted to mediation.
Furthermore, the consumer Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Since 1 January 2016, mediation has been mandatory for all. As a result, any professional selling to consumers is required to provide the contact details of a competent Mediator in the event of a dispute, regardless of whether they sell remotely or in a physical shop (Source: FEVAD).
AMF / https://lemediateur.fbf.fr/
6.4. Entirety
The invalidity of any clause of this contract shall not entail the invalidity of the other clauses of the contract or of the contract as a whole, which shall retain their full force and effect. In such a case, the parties shall, to the extent possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of the present agreement.
6.5. Non-waiver
The failure of the Publisher to exercise the rights granted to it hereunder shall not under any circumstances be interpreted as a waiver of those rights.
6.6. Telephone canvassing
The Customer is informed that they have the option to register on the telephone canvassing opt-out list at http://www.bloctel.gouv.fr/.
6.7. Languages of this shipping policy
This shipping policy is offered in French.
6.8. Unfair terms
The provisions of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.